About the Role
The Front Desk is the first and last impression for our guests. You’ll greet guests, answer phones, manage check-ins, and help keep everything running smoothly. This role is cross-trained with Instructor duties.
Responsibilities
- Greet and assist guests
- Check guests in for sessions and activities
- Answer phone calls and basic guest questions
- Handle bookings, waivers, and payments
- Support instructors and party hosts as needed
- Maintain a clean and welcoming front desk area
- Maintain cleanliness and organization of the front desk, merch, and volleyball court areas
Requirements
- Must be 16 years or older
- Friendly, outgoing, and professional
- Comfortable talking on the phone and in person
- Organized and reliable
- Strong customer service skills
Why You’ll Love It
- Social, upbeat environment
- Flexible shifts
- Opportunity to learn multiple roles